Join our family

Family Plans. Join our family.

We will be there when you need us. Protect your equipment and have peace of mind!

We offer two plans: The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. The Worry Free Plan is the most relaxing way to heat or cool your home. Both plans give you full peace of mind.

ESSENTIAL PLAN

The essential maintenance plan is our most economical plan, perfect for equipment already covered by the manufacturer’s warranty. It provides yearly annual service for your furnace or air conditioner.
$ 10
95 + GST*
Monthly OR Annually
  • One annual maintenance tune-up for your covered equipment per calendar year
  • Factory Trained Expert Technicians
  • Locally answered call - no call centres
  • Yearly safety check for Water Heaters
  • 10% discount on repairs or filters
  • Monthly pre-authorized payment plan
  • Furnace Family, Home Services by ATCO offers for all your home service needs
  • Up to $200 Cash for Referrals

Worry Free Plan

The most relaxing way to
heat or cool your home.
Our worry free plan gives you full peace of mind.
$ 21
95 + GST*
Monthly
  • One annual maintenance tune-up for your covered equipment per calendar year
  • Factory Trained Expert Technicians​
  • Locally answered call - no call centres​
  • Yearly safety check for Water Heaters
  • 10% discount on repairs or filters
  • 5% discount on replacement systems or Air Conditioner add on
  • Monthly pre-authorized payment plan
  • Furnace Family, Home Services by ATCO offers for all your home service needs
  • Up to $200 Cash for Referrals
BEST

*PROTECTION PLAN VALID 21 DAYS AFTER SIGNING UP, FIRST PAYMENT IS PROCESSED AND FIRST SERVICE PREFORMED.

We've got you.

Second Opinions

Have you been told your furnace needs replacing and it's under 15 years old? Give us a call for a second opinion.

Over 2,500 5 Star Reviews

Our reviews speak for themselves. With over 2,500 Google, Facebook, HomeStars and BBB reviews, you are in great hands.

100% Satisfaction

The most important thing a company has is its reputation. Furnace Family stands behind all of our work and our great staff.

Got Questions?

While we don’t think about it often, the most important appliance in your home needs service.  Most manufactures recommend yearly service to keep the warranty valid. We do a 29-point check and most importantly check for internal water leaks. Today’s condensing furnaces are full of water. We find furnaces that have yearly maintenance rarely break down, especially in the cold Alberta winters. 

We run the unit through its proper operation and verify all functions are like the factory set and designed them. We check for water leaks inside and out side the unit,  and check all safety features of the unit. We lubricate any necessary parts and check gas pressures.

Repairs can run from $300 to $2000, while that is ball-park amount, there are many different parts for different furnaces. We stock the most common parts in our vans and warehouse. We charge a diagnostic trip charge and go over any additional repair cost before proceeding with the repair. You will always know the cost before we perform any work. 

All manufacturers recommend yearly service on all furnaces and air conditioners. They run hard all year keeping you comfortable and things can fall out of calibration and parts can get dirty and wear out. Our customers that do yearly service rarely have emergency situations with no heat or no cool.

Interested In One Of Our Plans? 👋

Submit your contact information, which plan you are interested and one of our family members will get back to you with more information or answer any questions you may have.  

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